Bill Collect - Privacy Policy

1. Introduction

Bill Collect ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Software as a Service (SaaS) offerings and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1. Personal Information:

Account Information: When you register for an account, we collect personal information such as your name, email address, phone number, and payment information.
Profile Information: You may choose to provide additional information for your user profile, such as a profile picture or company details.
Communication: Information you provide when you contact us for support or with questions about our Services.

2.2. Usage Information:

Service Usage: We collect information about your use of the Services, including the features you use and the time spent on the platform.
Device Information: Information about the device you use to access the Services, such as your IP address, browser type, operating system, and device identifiers.
Log Data: Log files that include details such as your IP address, browser type, Internet Service Provider, referring/exit pages, date/time stamps, and clickstream data.

2.3. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to collect and use data regarding your usage of the Services and to improve our offerings. You can control the use of cookies through your browser settings.

3. How We Use Your Information

3.1. To Provide and Maintain Our Services:

To create and manage your account.
To process transactions and billing.
To provide customer support.

3.2. To Improve Our Services:

To analyze usage patterns and improve the functionality and user experience of our Services.
To develop new features and enhancements.

3.3. To Communicate with You:

To send you updates, notifications, and other information related to your account or our Services.
To respond to your inquiries and provide customer support.

3.4. For Security and Compliance:

To monitor and protect the security of our Services.
To enforce our Terms & Conditions and comply with legal obligations.

4. How We Share Your Information

4.1. With Your Consent:

We may share your information with third parties if you give us explicit consent to do so.

4.2. Service Providers:

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. These service providers are contractually obligated to protect your information.

4.3. Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4. Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We use commercially reasonable administrative, technical, and physical measures to safeguard your personal information against loss, theft, and unauthorized access, use, disclosure, or modification. However, no data transmission over the Internet or electronic storage is completely secure, so we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Privacy Rights

7.1. Access and Update Information:

You have the right to access and update your personal information at any time by logging into your account settings.

7.2. Delete Your Information:

You may request the deletion of your personal information by contacting us at [insert contact information]. We will process your request in accordance with applicable laws.

7.3. Opt-Out of Communications:

You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.

8. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

9. International Data Transfers

If you are accessing our Services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our Services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Return & Refund Policy, please contact us at:

Bill Collect Customer Support

Email: contact@billcollect.in

Phone: 7036123702

Address: 67-12-5, Beside Cancer Hospital, Nagamalli Thota Junction, Kakinada-533003